For Medline Industries Inc (Australia)

Established in 1910, Medline Industries Inc has grown from a small manufacturer of aprons, surgical gowns and uniforms to a thriving $8 billion global enterprise.  Currently, Medline manufactures and distributes a vast range of medical and surgical products to healthcare institutions and retail markets around the globe with offices in 20 different countries, Australia being one of these.

The Challenge

Nicholas Refalo, System Administrator and Zefeel Ali, Network Engineer for the Australia and New Zealand division had a challenge on his hands. Their office currently located in Kings Park was relocating to a new site and needed a complete server room to be designed and installed. He thought of calling none other than, Focus Group Technologies (FGT). He explained that based on previous experience with APC by Schneider Electric products and the FGT service level provided that they were the ones for the job.

He further explained his reasons for choosing FGT because …

“I liked the level of service they supplied … We also wanted to engage a company that was able meet all our needs from collaborating with our IT team, planning the scope of the project and our requirements and liaising with third party suppliers.”

He continued…

“Cost was a big part of the decision making process, but from the meetings held with the FG Technology team and their past experience with other jobs of this scale, we were confident they could carry out this project with the highest level of quality we required.”

A Planned Approach – Availability and Deliverability

 In the implementation stages of this project, two things were deemed important to Nicholas and Zefeel that he was confident FGT could deliver …

Availability – being able to pick up the phone and have my questions answered quickly and by the person working on our project and Deliverability – we had to work on very tight time lines and we had no room for delays and error. The FG Technology team was very accommodating and assisted us to meet our time lines.”

 FGT worked hand in hand with APC by Schneider Electric to determine the final design and configuration. Working closely with Vishal Nayak, Sales Manager NSW/ACT for APC by Schneider Electric, FGT and APC by Schneider Electric teamed together to provide a comprehensive solution approach for Medline.

 The Solution

In the end, the solution provided was:

  • 5 x 48RU Racks
  • Metered 32AMP PDUs
  • Symmetra PX 32kW Scalable and Redundant UPS with extended battery modules
  • Dual InRow RD Air Cooled Cooling Units with humidifier
  • NetBotz Rack Monitor 250 Environmental Monitoring
  • StruxureWare Data Centre Expert
  • Aisle Containment
  • Rack mount ATS
  • Comprehensive Installation and Start-up services including project management by Schneider Electric

The Outcome

Design and installation of the server room project was completed successfully and as scheduled. Nicholas and Zefeel was happy with the new server room and said that in the end this project has …

“Introduced visibility and robust infrastructure into the business which will aid us in servicing our customers more efficiently”

When asked about working with FGT and why he would use them again in the future, he replied with these reasons:

“being able to call and meet and talk with a FGT representative easily, the customer focused on our needs, no project was too big or small, FGT was completely solution based, and a one stop shop.”