How Pandora Standardised Its Retail Network with Cisco Meraki and Focus Group Technologies
How Pandora Modernised Its Retail Network Across 200+ Stores
Delivered by Focus Group Technologies using a unified
Cisco Meraki solution
When one of the world’s most recognisable jewellery brands decided to modernise its in-store network, it turned to Focus Group Technologies for expertise, precision, and nationwide delivery.
Pandora Jewellery, a global leader in hand-finished, contemporary jewellery, operates in more than 100 countries across six continents with over 8,100 points of sale, including 2,100+ concept stores.
To support growing digital demands and ensure consistent customer experiences, Pandora’s IT team sought to replace its, multi-vendor network with a unified Cisco Meraki solution.
The Challenge:
Delivering Consistency at Scale
Pandora needed to simplify and standardise its network infrastructure across more than 200 retail locations.
Their existing environment included a mix of technologies and configurations that made management complex and visibility limited.
Each store had unique requirements, some were new builds, others refurbishments or technology refreshes, all requiring flexibility, timing, and precise coordination.
Pandora required an IT rollout partner capable of delivering consistent results across diverse retail environments while integrating seamlessly with its global Cisco core network.
The Solution: A Unified Cisco Meraki Rollout
Focus Group Technologies developed a structured, end-to-end rollout plan that combined technical expertise with streamlined logistics.
The solution included:
- Procurement of all Cisco Meraki hardware
- Pre-configuration and staging of devices for rapid deployment
- Shipping and logistics coordination across 200+ stores
- Post-installation support and network tuning
- Integration with Pandora’s core Cisco environment
- Project management and real-time reporting
This approach reduced on-site complexity, accelerated deployment timelines, and ensured every store was connected, secure, and standardised from day one.
Technology Stack: Cisco Meraki Components
The rollout featured a complete Meraki cloud-managed network, including:
MR33 Access Points
Enterprise-grade wireless coverage
MX65 Firewall + VPN
Secure store-to-head-office connectivity
MS220 PoE Switch
Reliable power for connected devices
The Outcome: Simplified Management, Stronger Security
With Focus Group Technologies overseeing procurement, staging, and configuration, Pandora achieved a smooth and scalable rollout across its national store network.
Key benefits included:
- Standardised infrastructure across all stores
- Improved network performance and uptime
- Centralised management and monitoring through Meraki’s dashboard
- Enhanced data security with VPN-enabled connectivity
- Faster troubleshooting and reduced support time
The project demonstrated how a well-planned infrastructure rollout can improve operational resilience while supporting a consistent customer experience.
Download the Full Case Study
Explore the full Pandora Jewellery wireless rollout in detail including solution design, implementation insights, and the technology behind the Cisco Meraki deployment.
About Focus Group Technologies
Focus Group Technologies is an Australian IT solutions provider specialising in IT Infrastructure, IT Procurement, AI-Ready Infrastructure, and Power & Cooling.
FGT helps organisations design, deploy, and maintain technology environments that align with business objectives, delivering reliable outcomes across procurement, implementation, and lifecycle support.
The successful Meraki rollout at Pandora reflects FGT’s commitment to delivering technology that drives performance, scalability, and business success.
